In June 2017 Ofwat started an investigation into the published performance of our wastewater treatment sites. We are fully co-operating and assisting Ofwat with its inquiries.
As a regulated Company, we work closely with our regulators, who are entitled to make inquiries into how we operate our wastewater treatment sites, and who do so regularly.
It is an essential principle at Southern Water that we work constructively with our regulators. We are committed to working with Ofwat and all our regulators to ensure that we continue to improve our services.
As these investigations are ongoing, we are limited on what we can say at this time, but we will provide further updates on the situation - and the work that we are doing - once we are able to do so.