We've published a drought plan which shows the steps we would take to keep supplying you with water during a drought.
We’re running a consultation on this plan from 5 March to 30 April, 2018, and we’d like to hear your views.
You can download a summary, or find out more on these web pages, and fill in our questionnaire.
Alternatively, you can write to:
Secretary of State, Department for Environmental Food and Rural Affairs (Defra)
Southern Water Drought Plan consultation
Area 3D, Nobel House
17 Smith Square
A drought happens when there has been less rain than usual for several months and water supplies are running low.
As it gets drier, we take drought actions in phases:
During these phases, we help reduce the need for water by:
At the same time, we secure more water where it’s available by:
We also plan for Emergency droughts, when we would work with the Government to introduce rota cuts and standpipes to limit the supply of water. However, it is highly unlikely we would ever need to take this action.
We’ll let you know about droughts and our actions through the media, letters, advertising and face-to-face events when they happen.
And we’ll also work closely with environment organisations to protect the wildlife in our region and with trade organisations to protect jobs and the economy.
Visit our action pages to see what would happen at each stage of a drought.