Water stories

Without water, life as we know it would be impossible. It's vital for essentials like drinking, cooking and cleaning – and crucial to the things we enjoy, whether that's brewing ale or setting the sail. Here are some stories about what we do behind-the-scenes to provide water for life.

Offering a fresh start to customers facing hardship

Joe makes sure customers entitled to financial support receive the help they need to turn things around.

Joe's story...

Making a difference for those facing difficult circumstances

Rachel provides help and reassurance to customers who are facing difficult circumstances. 

Rachel's story...

Working together to improve our services for you

Tony explores what changes we can make to improve our services for you.

Tony's story...

Improving our online and digital services

Samantha talks to us about the changes we’ve recently made to our online developer services.

Samantha's story...

Developing fresh talent to support you in the field

Emily-Jo loves seeing our apprentices develop and progress in their careers.
Emily-Jo's story...

Supporting and fundraising for people with Alzheimer’s

Lucy comments on our charity partnership with Alzheimer's Society, which raised over £65,000 to support those living with dementia.

Lucy's story...
Thelo Clarke

Keeping people connected to their community

During lockdown, Thelo helped our volunteers make a call a week that made and a big difference.
Thelo's story...

Improving the quality of local waterways

Eva is working to prevent pollution events and improve the quality of the South East's waterways.

Eva's story...

Protecting your community from floods

Steve works with local organisations to keep drains flowing, so you're less likely to suffer a blockage.
Steve's story...
Daryl Bennett

Bringing colour and inspiration into people's lives

A mural by Daryl transformed one of our public spaces into a colourful story about where water comes from.

Daryl's story...
Keith Herbert

Serving homes and supporting the local economy

Keith is proud to provide an essential service to the community, every day.

Keith's story...

More water stories

You can read even more of water stories here.

Read more stories...
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