We’d like to hear about the things that are really important to you as we plan for the next five, 25 and 50 years.

In the next few years, we’ll run a number of public consultations to hear your feedback on our proposals and priorities and we encourage you to take part.

In the meantime, you’re welcome to ask questions or send your views, using the form below.

By filling in this feedback form you will be entered into a free prize draw to win an iPad Pro.

Read our full terms and conditions.

Look out for polls coming soon on our priority areas.


Securing water
We are planning 50 years ahead to make sure we can continue to supply reliable, healthy drinking water for future generations.

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Your service, your bill
Every five years, we publish a Business Plan which sets out how we will improve your water, wastewater and customer services and how much this will cost.

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Tackling drought
Every water company has a Drought Plan, which sets out the actions it will take to make sure it can continue to supply healthy drinking water in a drought.

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Customer Advisory Panel
Your thoughts and views are really important to us. We would like to hear your priorities as we plan for the next 5, 25 and 50 years.

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Challenges
We face many challenges over the next decades to continue to supply healthy drinking water and safely recycle wastewater at a price that’s affordable for everyone.

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