We wanted to let you know that, in line with government advice on COVID-19, we’re doing everything we can to protect our employees and customers, while making sure that we continue to supply you with water and wastewater services.
Our ways of working have already changed, and there may be further changes to come, but our mission remains the same – to keep our employees and customers safe and our services running. We’ll keep our online and phone channels updated whenever further relevant information arises, so please do check back here.
Thank you for your patience and cooperation at this difficult time. For government advice, visit nhs.uk/coronavirus and for free and impartial advice, visit: citizensadvice.org.uk.
Re-opening: protect your water hygiene
Stagnant water can be harmful. If you’re re-opening your business, read the following water hygiene guidance first.
COVID-19 essential work
As an essential service, our employees have been named key workers and continue to work 24/7 to keep taps and sewers flowing.
How to avoid bogus callers
Always ask anyone who comes to your door for proof of their identity and check it carefully. There are several ways you can check the identity of our representatives.
